Scoring high on delight
Customer delight meter is a tool developed by DRA to understand the
happy pulse of the customers. We have partnered with a customer
analytics firm to map the customer's journey during the entir
purchase cycle. The feedback system across touch points helps
evaluate customer satisfaction at every stage. The sole motto of thi
approach is to learn customer pain points and requirements in order
to deliver exceptional services at all times of their purchase cycle.
Home buying journey with DRA
At DRA, we believe that the real journey begins only after booking your apartment.In our endeavour to serve you better, we have mapped out the after-sales process which we believe would be useful to you after booking your apartment.